000 00242nam a2200097Ia 4500
008 230401s9999 xx 000 0 eng d
100 _aSUMMERS (DONNA CS)
245 0 _aQUALITY MANAGEMENT
260 _bPEARSON PRENTIECS HALL
942 _2ddc
_cMBA
999 _c10282
_d10282