000 00256nam a2200097Ia 4500
008 230401s9999 xx 000 0 eng d
100 _aGREMLER (DD)
245 0 _aSERVICES MARKETING
260 _bTATA McGRAW HILL PUB. COMP. LTD. NEW DELHI
942 _2ddc
_cMBA
999 _c11666
_d11666